At Gateway Logistics Group, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website or use our logistics services. By using our services, you agree to the terms of this policy.

  1. Information We Collect

We collect both personal and non-personal information when you use our services, including but not limited to:

Personal Information

  • Full name, mailing address, email address, and phone number
  • Billing and payment details
  • Shipment details and tracking numbers
  • Customer support inquiries and correspondence
  • Information submitted via surveys, contests, or promotions

Non-Personal Information

  • IP address, browser type, and device data
  • Browsing behavior and usage patterns on our website
  1. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage logistics and shipment services
  • To process and fulfill your orders
  • To communicate with you about shipments, service updates, or inquiries
  • To improve our services, website, and customer experience
  • To send marketing emails or newsletters (only with your consent)
  • To comply with legal obligations and resolve disputes
  • To detect and prevent fraud or unauthorized access
  1. Legal Bases for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data based on one or more of the following legal bases:

  • Your consent (e.g., for marketing communications)
  • Performance of a contract (e.g., shipment handling)
  • Compliance with legal obligations
  • Our legitimate interests, where those interests are not overridden by your rights

You have the right to withdraw your consent at any time.

  1. Data Sharing and Disclosure

We may share your information in the following ways:

  1. Service Providers

We partner with trusted third-party providers (e.g., shipping carriers, payment processors, IT service providers). These parties only access your data to perform services on our behalf and are bound by confidentiality agreements.

  1. Business Partners

We may share data with selected partners to offer joint services or promotions. Your consent will be obtained when required.

  1. Legal Requirements

We may disclose information to comply with legal obligations, respond to lawful requests, or protect our legal rights.

  1. International Data Transfers

As a global logistics company, we may transfer your information to countries outside your home jurisdiction. These countries may have different data protection laws. We ensure that appropriate safeguards (e.g., standard contractual clauses or adequacy decisions) are in place when transferring data internationally.

By using our services, you consent to such international data transfers.

  1. Data Security

We take data protection seriously and implement technical and organizational safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. Our security practices are reviewed and updated regularly.

  1. Your Rights (GDPR and General Rights)

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Restrict or object to certain types of data processing
  • Request data portability
  • Withdraw consent at any time (for example, for marketing emails)

To exercise your rights, please contact us using the information below.

  1. Your Choices

You can manage your personal information in the following ways:

  • Unsubscribe from promotional emails via the link at the bottom of any email
  • Contact us to update or delete your data
  • Adjust your browser settings to disable cookies
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze traffic, and remember your preferences. Cookies are small text files stored on your device when you visit our site.

Types of Cookies We Use

  • Essential Cookies – Necessary for the website to function properly (e.g., login, form submission).
  • Performance Cookies – Help us understand how visitors use our site (e.g., page visits, errors).
  • Functionality Cookies – Remember choices you’ve made (e.g., language or region).
  • Marketing Cookies – Used (with your consent) to deliver relevant advertisements.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact website functionality.

By continuing to use our website, you agree to our use of cookies as described above.

  1. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. When no longer needed, your information will be securely deleted.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we become aware that personal information has been collected from a child without parental consent, we will promptly delete it.

12. Applicability to Subsidiaries

This Privacy Policy applies not only to Gateway Logistics Group, Inc., but also to its wholly-owned and controlled subsidiaries:

  • Gateway Express Transport Inc.
  • Gateway International Transport, Inc.
  • OverOceans, Inc.

Any reference to “we,” “us,” or “our” in this Privacy Policy includes all such subsidiaries, to the extent they collect, process, or otherwise handle personal data on behalf of or in connection with Gateway Logistics Group.

Each subsidiary is required to follow the principles and practices set forth in this Privacy Policy, subject to any jurisdiction-specific legal requirements. Where necessary, data processing activities by subsidiaries will be governed by intra-group data transfer agreements or other legally recognized mechanisms to ensure compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the UK GDPR, and other relevant regulations.

If you engage with any of our subsidiaries, your personal data may be shared within the Company Group to provide services, perform administrative functions, or fulfill contractual obligations. All such data sharing is carried out under strict confidentiality and security measures, consistent with the standards outlined in this Privacy Policy.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Effective Date” at the top. Significant changes will be communicated to you via email or a prominent notice on our website.

We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at:

Gateway Logistics Group
18201 Viscount
Houston, TX 77032
Email: compliance@gatewaylogistics.com
Phone: +1 (281) 443-7447